Legiano Casino Terms & Conditions

These Terms & Conditions explain the rules that apply to your use of the Legiano Casino website, account services, games and related features. Please read them carefully before registering or playing. By accessing the website or using an account, you acknowledge that you understand and agree to these terms, as well as any additional rules shown for particular games, promotions or services.

Legiano Casino operates under a licence from the Curacao Gaming Control Board (licence number OGL/2023/158/0074) and holds an additional licence from the Anjouan jurisdiction.

1. General terms and account requirements

These Terms & Conditions form an agreement between you and the operator of Legiano Casino. They apply to your access to and use of the website, mobile pages, customer account, games, payment functions, promotional activities and any other services made available through the platform. The operator may update these terms from time to time. Where an update materially affects your rights or obligations, notice may be provided through the website or another appropriate method. Your continued use of the services after an update may constitute acceptance of the revised terms.

You must be legally permitted to use online gambling services in the location where you are physically present. You are responsible for checking the laws that apply to you before opening an account, depositing funds or playing. If online gambling is not permitted where you are located, you must not use the website. Access may be restricted in certain jurisdictions, and the operator may refuse or limit access where required by law, regulation, risk controls or internal policies.

You must be at least the legal gambling age applicable to you and must provide accurate, complete and current information during registration and verification. An account must be used only by the person who registered it. You must not create an account for another person, allow another person to use your account, or maintain more than one account unless expressly permitted by the operator.

Keep your username, password and other account details confidential.
Notify the operator promptly if you believe your account has been accessed without permission.
Do not use false, misleading, stolen or third-party information.
Do not use the website for unlawful purposes, fraud, money laundering or other prohibited activity.
Do not attempt to interfere with the website, games, security systems or other players.

The operator may request identity, age, address, payment or source-of-funds information before or after an account is opened. You must provide documents that are genuine, valid and reasonably legible. If required information is not provided, or if information cannot be verified, access to an account or transaction may be delayed, restricted, suspended or closed.

2. Deposits, withdrawals and account balances

You may add funds only through payment methods made available on the website and only where you are authorised to use that method. Payments must be made by you and must not be funded through a third party unless the operator has expressly approved the arrangement. The operator may decline, reverse or review a transaction where it identifies a security, compliance, technical or payment risk.

Before requesting a withdrawal, you may need to complete account verification and satisfy any applicable wagering, payment or promotional requirements clearly displayed on the website. Withdrawals are normally returned using an approved method linked to the account, subject to availability, verification and applicable restrictions. Processing times can vary because of checks, payment providers, weekends, public holidays and other operational factors.

You are responsible for reviewing transaction details before confirming a deposit, withdrawal or other payment instruction. If you believe a transaction is incorrect or unauthorised, contact the operator through the support options available on the website as soon as possible. You should also contact your payment provider where appropriate.

Your account balance may include cash funds, promotional funds, pending amounts or other amounts subject to conditions. Promotional funds and winnings connected with an offer may be subject to separate terms. If a payment is reversed, charged back or found to be unauthorised, the operator may recover the relevant amount from your balance or take other lawful steps.

The operator may correct obvious errors, including an incorrect balance, game result, price, payout or transaction amount. If an error results in an amount being credited to your account, you must not use or withdraw that amount. The operator may remove the incorrect credit and correct the account records.

3. Games, promotions and website use

Games are provided for entertainment and may involve financial risk. You should only play with funds you can afford to lose. Game rules, minimum and maximum stakes, results and payout information may be displayed on the relevant game screen. You should review those rules before playing. A game result recorded by the platform will generally be treated as final, except where there is a technical fault, clear error, suspected manipulation or another valid reason for review.

Promotions, bonuses, rewards and competitions may have separate eligibility criteria and conditions. These may include requirements relating to registration, deposits, game types, wagering, expiry, maximum values, withdrawals or account status. The specific terms presented with an offer apply in addition to these general terms. You should read the full promotional terms before accepting or using an offer.

Promotions must not be claimed through duplicate, linked or misleading accounts.
A promotion may be cancelled where it has been obtained through error, abuse, collusion or prohibited activity.
The operator may change, suspend or withdraw an offer where necessary, subject to applicable requirements.
Different promotions may not always be combined unless the offer expressly allows it.
Any restriction or condition that applies to a promotion should be checked before funds are used.

You must use the website lawfully and respectfully. You must not upload harmful code, use automated tools to access the services, reverse engineer platform software, exploit a vulnerability, disrupt another person's access, or try to influence a game through unfair means. You must not publish content that is unlawful, threatening, deceptive, abusive or invasive of another person's rights.

The website and its content may be unavailable from time to time because of maintenance, upgrades, network problems, game-provider issues or circumstances outside the operator's reasonable control. The operator does not guarantee that the website will always be available, uninterrupted, error-free or compatible with every device. You are responsible for maintaining suitable equipment, software, internet access and security protections.

4. Suspension, privacy, liability and support

The operator may suspend, restrict or close an account where it reasonably considers that these terms have been breached, information is inaccurate, verification has not been completed, activity presents a risk, a payment is disputed, or access must be limited for legal or compliance reasons. An account may also be closed at your request, subject to the resolution of outstanding transactions and any applicable obligations.

If an account is closed, any remaining balance will be reviewed before a payment is made. The operator may withhold or investigate funds where there is suspected fraud, unlawful conduct, chargeback activity, bonus abuse, collusion or another breach of these terms. Nothing in these terms removes rights or protections that cannot lawfully be excluded.

Personal information is handled in accordance with the applicable privacy notice and privacy laws. Information may be collected and used for account administration, identity and age checks, payment processing, customer support, security, responsible gambling measures, fraud prevention and legal compliance. You should read the privacy information provided on the website to understand how personal information is managed.

To the extent permitted by law, the operator is not responsible for losses caused by your failure to protect account details, interruptions outside its reasonable control, unsupported devices, payment-provider delays, telecommunications problems or your misuse of the services. Nothing in these terms limits liability where it cannot legally be limited, including rights that apply under Australian consumer protection law.

Responsible gambling

Gambling should remain a form of entertainment, not a way to make money or recover losses. Set a budget and time limit before you play, avoid chasing losses, and never gamble when distressed or under the influence of alcohol or drugs. If gambling is no longer enjoyable or is affecting your finances, relationships or wellbeing, stop playing and seek support from an appropriate gambling-help service in your state or territory.

Account tools may be available to help you manage play, such as deposit controls, time reminders, breaks or account closure. Requests for restrictions should be made through the support options shown on the website. You remain responsible for providing accurate information and following any steps required to activate a restriction.

If you have a question, complaint or concern about these terms, your account or a transaction, use the customer support channel displayed on the Legiano Casino website. Include enough information for the matter to be reviewed, but do not send passwords or unnecessary sensitive information. Complaints may be investigated using the operator's applicable internal process, and further information may be requested where needed.